In this interview we talk with Zach Poley, Co-Founder & CTO of Paysa. Paysa is a career advisory service that helps employees understand their market worth. Zach originated the idea and product development behind the new Paysa Job Sense – a new innovative way to search for jobs and welcome change from the legacy keyword-based search.
Zach, congratulations on the launch of Paysa Job Sense. Let’s start with what Paysa Job Sense is?
Job Sense is a new way to help job seekers find the best jobs available more easily. In the context of all the work we’ve done at Paysa to understand pay and careers, I’ve felt for a while now that traditional job search using keywords is a broken model resulting in bad matching and poor results – both for the job seeker and the hiring manager. So, I wanted to create a better system that leverages the work we’ve been doing at Paysa to understand careers and jobs. We’ve built a platform that enables us to analyze careers and jobs and produce what we call a Career Signature, or job signature that helps us do a better job at matching a job seeker’s resume to the right jobs.
Tell us more Career Signature. How does it work?
Paysa Career Signature is a holistic view of your career as the combination of department, occupation, and role elements that describe the work you’ve done based in your career history and skills – those bubbles you see. We use our proprietary technology and algorithms that we’ve developed over the past 2 years here at Paysa to decompose a user’s resume into these occupational attributes and key skills. On the other side, we do the same for job descriptions. So with both career and job signatures available, we’re able to match your resume to jobs, and jobs to resumes in a way that provides a much richer holistic match than other keyword-based search and relevance models that dominate job search today.
That’s sounds like a much smarter way of job searching and talent matching.
Yea, we’re really excited about the direction, and how this could transform both the job search and talent search processes.
All you have to do is upload your resume, and you’re immediately presented with well-matched jobs. And, as you find interesting jobs, you can simply click “See more like this”, and we’re able to replace your Career Signature with jobs that match your signature. So you can quickly find jobs that match to you and narrow your job search to highly relevant jobs. It’s a much better way of searching than through legacy keyword-based search and getting back poor matches.
So, what is the user feedback so far on Job Sense?
Users have been responding positively to it, especially the ease of use and better matching results. We replaced Paysa’s whole job search with this new search paradigm and we are finding that users are engaging with it much more.
Anything surprising in the metrics thus far?
Yes actually, we are hearing from users that they are surprised by their Career Signature, after uploading their resume. Users are not aware that their resume is telling a different story than how they think of their career. For example, one user was surprised to see that her sales experience was outshining her more recent project management experience, but her resume was very sales-heavy in terms of her work history and role descriptions. She was able to use her Career Signature to help her re-frame her past roles to highlight more of the project management and advertising skill experience – to better focus her resume towards her current career goals. She had been wondering why so many recruiters always emailed her about sales jobs even though she was now doing project management, and now it made sense! So, not only can your Career Signature be used in job matching but it can also help users optimize their resume for the machine processing used by large companies and giving them a better chance of getting matched to the right job.
Plus, we are finding that users are engaging with more jobs than previously due to better matching.
I was surprised by this as well when I uploaded my resume. What’s your take on applicant screening software used by large companies that get thousands of resumes a day. Can JobSense help candidates improve their chances of being reviewed.
Absolutely. Going forward, applying for jobs will only be more competitive so understanding your Career Signature and how you’re presenting yourself in your resume will be even more critical for those companies using applicant filtering systems. We are doing some tests with ATS companies now and will have more on that later.
What’s your take on the future of job search?
Our view is that keyword-based job search is broken. Our CEO recently posted about this on our Paysa blog. We think there is a lot of innovation in the space with regards to matching and finding the right talent.
We hear from recruiters that they spend up to 50% of their time finding and matching candidates. Machine learning and AI can solve that.
And we hear from candidates that they either get matched to the wrong job (false positive) or don’t hear from the recruiter at all b/c they get lost in the ATS process.
Smarter recruiting and job matching is our goal. Helping both sides save time and get better results, what we like to call “de-noising the hiring ecosystem”.
What’s next for Job Sense?
We are in learning mode now with user feedback, plus we have some new add-on features that will make the Job Sense user experience smoother. There is a lot more to do, and we’re looking forward to making Job Sense better every day. Plus, what we’re really excited about is connecting this product with our soon to be released B2B version for companies and recruiters to help them leverage the same Paysa Career and Job signatures to find the right candidates faster. That one is called, Paysa Talent.
Very nice, closing the loop on both ends. I look forward to hearing more about Paysa Talent in our next interview. Keep up the great work, Zach!
You can find more information about Paysa Jobs Sense here.
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